Refunds & Exchanges

At Wild Lore, we take pride in the quality of our products and the satisfaction of our customers.

All sales are final.
However, in the unlikely event of a product malfunction or failure, we are committed to making it right. You may be eligible for a full refund or exchange once we have received the item and completed a thorough inspection.

To initiate a return due to a defect:

• Please contact us within 3 days of receiving your order.

• Please provide original receipt.

• Ensure the item is returned in its original packaging, with all components included.

• Refunds or exchanges will only be processed after we have inspected and verified the issue.

If you have any questions or concerns about anything at all, please don’t hesitate to reach out. We’re always happy to help and can be reached on support@wildlore.co.za.

Thank you for shopping with us.

Changes to Return Policy:

We reserve the right to update or modify this Returns Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

If you have any questions or concerns regarding our Return Policy or the handling of your personal information, please contact us at support@wildlore.co.za.